Privacy Policy

Brandigo takes your privacy seriously. We love to collaborate, but not when it comes to sharing personal information.

This Data Privacy Policy outlines how BRANDIGO, a market research and strategy consulting firm based in Newburyport, Massachusetts, collects, uses, protects, and discloses personal information. We are committed to ensuring the privacy and security of all personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Massachusetts Data Privacy Act.

Information We Collect

We collect personal data that may include, but is not limited to:

-  Contact Information: Name, email address, phone number, and mailing address.

-  Business Information: Company name, job title, and industry details.

-  Research Data: Responses to surveys, market research insights, and any other data provided during consulting engagements.

-  Website Data: IP address, browser type, and cookie information from site visitors.

How We Use Your Data

We use personal data to:

- Provide market research and consulting services.

- Communicate with clients and respondents, including sending reports, updates, and marketing materials (with consent).

- Comply with legal obligations and resolve disputes.

Legal Basis for Processing

We process personal data based on the following legal grounds:

-  Consent: Where you have provided explicit consent (e.g., subscribing to newsletters or participating in research).

-  Contractual Necessity: Processing necessary to provide services as part of our agreements.

-  Legitimate Interest: For business operations, including data analysis and research, provided it does not override your rights.

Data Sharing and Disclosure

We do not sell or rent personal data to third parties. However, we may share your data in the following circumstances:

-  Service Providers: We may share information with trusted third-party vendors who assist us in providing services (e.g., survey platforms, data storage, or analysis tools), under strict confidentiality agreements.

-  Legal Compliance: Where required by law, court orders, or legal processes.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. When data is no longer needed, it will be securely deleted or anonymized.

Data Security

We implement industry-standard security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits. Despite these safeguards, no system can be completely secure; therefore, we cannot guarantee absolute data security.

International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs) or Privacy Shield certifications, are in place to protect your data in compliance with GDPR.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

-  Access: Request a copy of the personal data we hold about you.

-  Correction: Correct inaccurate or incomplete data.

-  Deletion: Request the deletion of your personal data.

-  Restriction: Request the limitation of data processing.

-  Data Portability: Request your data in a machine-readable format.

-  Object: Object to the processing of your data in certain circumstances, such as for marketing purposes.

To exercise these rights, please contact us at 978-462-0002 x203

Cookies and Tracking Technologies 

Our website uses cookies and similar technologies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website, and the effective date will be revised accordingly.

Contact Information 

For questions, concerns, or to exercise your data rights, please contact us at:

BRANDIGO

76 State Street

Newburyport, MA 01950

Email: hello@brandigo.com

Phone: 978-462-0002 x203

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This policy is designed to comply with Massachusetts state law, the GDPR, and other relevant privacy regulations. Always consult with a legal professional to ensure full compliance with applicable regulations specific to your firm's operations.